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Seth M Zvl

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Verified Reviewer
| map-marker Post Falls, Idaho

Resolved: Misconceptions

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Updated by user Sep 08, 2022

No dispute.

Original review Sep 08, 2022
I had a very prominent autographed item that i managed to get signed from a very famous individual as he was hailing a taxi. That alone was an experience of a lifetime.

It was absolutely incredible how difficult it was to have any type of expert authenticate that signature, and the ones that did declared it to not be that of who signed it. That made me consider how many times I've written my name differently or signed my checks or documents in a hurry or differently than I normally would. That does not mean that I did not sign them. My recommendation would be that you research things yourself rather than it rely on a fly by night opinion in an authentication.

Don't buy something unless you have a good backstory to where it came from put the pieces together of a puzzle that leads to what you're buying and determine then whether or not it's legitimate. In other words use your own brain and not reliant someone else's.
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Preferred solution: I already got it.

User's recommendation: I had a very prominent autographed item that i managed to get signed from a very famous individual as he was hailing a taxi. That alone was an experience of a lifetime. It was absolutely incredible how difficult it was to have any type of expert authenticate that signature, and the ones that did declared it to not be that of who signed it. That made me consider how many times I've written my name differently or signed my checks or documents in a hurry or differently than I normally would. That does not mean that I did not sign them. My recommendation would be that you research things yourself rather than it rely on a fly by night opinion in an authentication. Don't buy something unless you have a good backstory to where it came from put the pieces together of a puzzle that leads to what you're buying and determine then whether or not it's legitimate. In other words use your own brain and not reliant someone else's.

Anonymous
map-marker Nashville, Tennessee

Hearing more bad news about these people; I thought they had gotten over this "bad phase" they've been in for years now.

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R and R has always seem a little shady to me even as far back as the mid to late 90's, when I first did business with them. Their prices seemed a little low on items that should have been fetching so many times more than they were and the converse was also true; low value items selling for a small fortune.

And the main thing that turned me off to them was the craploads of *** stars fully nude pictures (with autographs) and I doubt they were restricting the sales of these to those who were 18 and older. And as far as I can remember, around maybe 80% to 90% of their items are autographed photos; and autographed photos are, as any autograph collector should know, are the most suspect of near any autographed item you can find.

Anyways......I've opted not to deal with them anymore; I was hoping to put a high value item up for consignment but, I hear they take 40% right off the top. That's unacceptable any way you look at it when you can sell it for yourself, more safely, on more open markets, with more traffic for no less than 85% profit depending on how and where you sell.

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User's recommendation: nope

Kaela Faw
map-marker Flushing, New York

Ruined my life

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Would be great if the owners daughter and cmo did not get involved with the married autograph collectors/sellers.
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2 comments
Vasilis Bzj

That's pitiful! Can you share more of your story to add a little bit of credibility to your claims?

If true.....I'd boycott these people too! I've been a customer off and on since the mid 90's and they always just struck me as not always on the up and up but, I ignored that gut feeling. I've been considering consigning a high value item with them that Heritage Auctions turned down because of it's projected value being bellow 5 grand. Heritage said "You might want to try RR......" but, they sounded kinda like it was ikky to even say the company name much less suggest them.

The only other option I've got is Ebay......and that market has zero predictability when selling high item collectables in my my experience. Anyone have any other suggestions than RR?

Marvella Uby
reply icon Replying to comment of Vasilis Bzj

She was married, had an affair with the married autograph seller she was working with. He left his family and now they are living together.

They are selling autographs that his wife and children helped him get. The irony.....

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Anonymous
map-marker Glendale, Arizona

Bad for Sellers

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Very poor if you are a seller! They have little to no organizational proceedures when turning in items to be sold, They had me stack all items in an area with other peoples items and warehouse is a mess with items stacked and scatered all over so you dont know what is being auctioned when. items are not evaluated for value even when they are told at time of consignment (they sold $500 worth of Scuba gear for $7.50).

Communication is only if you call them, and any unsold items are donated unless you are there to pick them up after the auction.

They charge 40% commission and charge $1.50 per item/lot even if items dont sell.

If you are a buyer you can get stuff cheap, but the seller losses.

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Reason of review:
Pricing issue
Anonymous
map-marker Amherst, New Hampshire

Bob Eaton and rr auctions is paying ripoff report to bury negative comments

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RR Autograph Auctions sold me a Fake autograph...I recently submitted the Neil Armstrong signed Photograph , that they sold to me, to a authentication company called PSA DNA and they deemed it likely not authentic and refused to issue an authentication. They said the signature was A-Typical.

I contacted RR Auction and they offered to send it to PSA DNA themselves and they promised me that they could get the autograph authenticated. I told them that since PSA DNA already rejected the autograph then it is a fake and I wanted a refund. The only thing they offered me was for me to consign it in their next auction.

I wanted a refund but we were at an impasse and I will never buy from them ever again and I will not remain quiet about it. I will spread the word about this dishonesty.

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Loss:
$2133
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Vasilis Bzj

Seems too detailed to be a bogus complaint. And RR has always been a little shady since I started dealing with them back around 1999.

Anonymous

BAD fakes

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Did I go to the wrong website or something?I just clicked link on this site to check out RR Auction's website.www.rrauction.com was gonna check out some graphs for my leisure time viewing this evening. Related: RR Auction needs to add a few members to the team clicked on past auctions.

searched for the rock band kiss which I like a lot. I saw many fakes. they were obvious fakes. I searched then for Andy Griffith, another favorite of mine.

I clicked on one, and again fake. saw where they had Howard McNear floyd the barber listed too as a past sale. that is a rare name. again it looked fake.

so out of the 3 names I clicked on, I struck out on all 3 seeing fakes mingled in with some good stuff. nothing against rr auctions personally. I just see them advertising on this site and assumed I was gonna see the real deal on their site? and what boggles my mind is the fake kiss autographs.

they have the most recognizable trade mark logo looking signatures of any rock band I know of. forged ones are usually pretty easy to spot because kiss is pretty consistent with their sigs. but these fake kiss sigs on rr auction r childish looking. the one Andy Griffith I looked at was a forgery, not even the common secretarial.

and the Howard McNear?

nothing like I've seen. and all of that in maybe w me surfing that site for 2 minutes.

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Cons:
  • Fakes
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Vasilis Bzj

You SHOULD DEFINITELY HAVE something against this company personally if you're spotting forged items muddying the collectibles market. It's against the law to sell forgeries (signatures...../autographs) so I'd even go so far as filing a report with the police in RR's town their business is based in.

If you know something is wrong.....PLEASE SHARE!!! If these guys are *** buckets.....let's get them off of the internet and shut their operation down.

Kandise Ooc
map-marker Amherst, New Hampshire

Great auction house!

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In my opinion, RR Auction is the best auction house at the moment, at least in terms of the quality and uniqueness of the items they bring in. I’ve been a loyal customer of theirs for years and I’m always browsing their catalogues to see what’s new on the menu. The only thing that is a tad bothering is the fact that they’re not always as responsive as I’d like them to be. On the plus side, there has never been a time when they did not call back or reply to my emails, so it’s not that big of a deal after all. In any case, I’m really pleased with this auction house and I believe I’ll continue being their customer for a very long time from now!
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Reason of review:
Good customer service
Aryannah Vwu
map-marker Amherst, New Hampshire

RR Auction needs to step up its collectibles game

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I understand that RR Auction started off as exclusively selling autographed and signed memorabilia, but I think it is about time for them to improve their range of collectibles. There are plenty of other items they could focus on and, between you and me, that could bring in a lot more money than those autographs they are obsessed about. There’s no denying that they are the top auction house when it comes to autographs but they should keep in mind the fact that some of their customers might be interested in other collectibles as well. Will be looking eagerly for the more stuff.
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Rubina Vua
map-marker Amherst, New Hampshire

Bad timing?

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I feel like RR Auction is like a high school sweetheart whom you always had a crush on but never got a chance to actually be together and you keep waiting for the timing to be just right. That’s exactly my type of relationship with RR Auction. I know that they are an awesome auction house and have a lot to give to their customers, but if your timing is wrong, there really isn’t much you can do about it. I’m disappointed because I have missed some incredible collectibles in the past but I’m sure that my time will also come to be able to enjoy their services and rarities.
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Tangy Zlw
map-marker Amherst, New Hampshire

RR Auction needs to get a grip on things!

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I’ve been a satisfied RR Auction customer for years and there was actually nothing that bothered me about them. However, as most of the collectors in the country and anyone who deals with collectibles already know, they had this lawsuit that started a few years back. I have to tell you that ever since they were sued the quality of their services has dropped. This may be because they focus more resources on dealing with the lawsuit or maybe because there has been some change in management. In any case, I feel like they are now more focused on selling and getting as many customers as possible rather than keeping their old customers satisfied and treating them accordingly. They still have some of the best lot sales in the country and they keep bringing in countless amazing collectibles but I feel that they are not as client oriented as before.
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Reason of review:
Poor customer service
Marise Vom
map-marker Amherst, New Hampshire

Great job, RR Auction

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I honestly thought that after the whole lawsuit business RR Auction will lose their grip on things and everything will go downhill. I was surprised to learn that they have actually managed to get up, dust off and carry on doing an even better job. I have noticed that ever since the lawsuit started they have done everything possible to improve not only their services, but the collectibles they bring in as well. This is actually amazing and I feel like they should be praised for that! Really had great experience with RR Auction great job and recommended to all.
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Reason of review:
Good quality
Manan Bsx

There are some BIG issues with RR Auction

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I’d like to begin by saying that I’m not a regular RR Auction customer, so my single experience with them might not be conclusive. Anyways, I’ve heard a lot of things about RR Auction and tried to avoid them as much as possible. However, last month they had a remarkable rarities auction and I really wanted to get an autographed picture of Roosevelt and Churchill. Anyways, the bottom line is that the picture was not delivered on time. This would not have been such a big deal if I would’ve known about the delay, if they apologized for the inconvenience or if they wouldn’t have been rude on the phone when I tried to call and ask what was going on. The only good thing is that I did manage to talk to a manager at some point and he was kind enough to clarify everything. The item finally arrived, everything was in order, including the documentation, but I can’t say that I’ve appreciated the delay. As I have already mentioned, the person whom I last talked to was really nice and seemed genuinely interested to solve the problem. He is basically the main reason why I’m even considering taking part in their next auction.
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Reason of review:
Good customer service
Adelaine Lpt

I am actually satisfied with RR Auction’s services

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I think there are over 7 years ever since I’ve first started collaborating with this auction house. They have helped me both to increase my collections and to get rid of some items that didn’t really fit anywhere. I’ve seen a lot of people complaining that they are not responsive or that the items didn’t arrive on time. Well, these are probably all amateurs who have no idea just how an auction house works and how many things there are to take care of before a live event. It is only obvious that they are less responsive in that period or that the items might get delayed. Anyone who has had contact with this business know exactly what to expect! I personally believe that the guys at RR Auction are doing a great job and that they are providing excellent services, especially when comparing them with other companies in the business.
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Reason of review:
Good customer service

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Sadie Uln

RR Auction needs to add a few members to the team

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RR Auction has been my favorite auction house for years. I’ve been successfully working with them both as a consigner and a client. Their items really are unique and remarkable and I can rarely help myself and not purchase anything from them. There is however an issue that I’ve noticed regarding their services. I think that they are seriously understaffed. Whenever I try to call and talk to someone about upcoming auctions there is either no answer or the “we’ll get back to you” answer. This usually happens when a big auction is coming up and they probably have a lot of things to deal with. Don’t get me wrong, they always call back and are nice enough to give me all the necessary details, but I’m a “time is money” kind of guy and don’t respond well to delays. Other than that, I think they are doing a great job and I’m pleased with their services!
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Reason of review:
Good customer service
Jaccob Cml

I’m not a pissed consumer, but I do have a pissed off husband

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This is quite a funny story which involves my husband, his hatred towards Donald Trump and RR Auction. Oh, and a sneaky wife – that would be me! So my husband’s name is Brad and he hates Donald Trump with a burning passion. I mean it, whenever he sees that guy on TV, he loses it! I am quite the prankster so I initially decided to get him something like a Donald Trump T-shirt or one of those bobble head dolls just to see his reaction. After hours and hours of searching online, I came across RR Auction and saw that they had a Donald Trump autographed picture. But that’s not it! The autograph said “To Brad, best wishes, Donald Trump”. A minute later I was on the phone with the guys at RR Auction asking them what I should do to get my hands on that picture. They were really nice and explained the whole process to me. So I bid on the picture and actually won. Now, you would not believe the reaction my husband had upon receiving the autograph! He first went on a rant, pacing up and down the living room and then he shut down completely. Now he’s not even talking to me, but I think those were the best $250 I’ve ever spent! I’m really glad that I stumbled upon RR Auction. I don’t know about their other customers, but I’m really happy with their services and their great items!
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Reason of review:
Fast order processing
1 comment
Guest

What a purposefully cruel & mean spirited joke to play on a spouse & what a terrible marriage they seem to have. This is definitely not a story to post online & brag about. It’s actually pathetic.

Hazle Gnx
map-marker Boston, Massachusetts

A few words about RR Auction

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RR Auction recently had an Olympic Memorabilia auction which I also took part in. Being a sports enthusiast all my life and actually practicing professional swimming for a couple of years when I was young has quickly turned me into quite a passionate collector. I usually try to get my hands on anything sports related – as long as it’s a rare item, I’ll definitely spend my money on it. Now, I’ve heard about RR Auction for a while, but was somewhat reluctant to even check out their items because I read a couple of negative reviews online. That’s until a couple of months back when my best friend told me that they are having an Olympic Memorabilia auction and that he would like me to help him pick something out for his son. Anyways, long story short, after browsing the catalog, not only did I help my friend pick a 1992 Summer Olympics official Basketball, but I also decided to get a little something for myself. I got a USA hockey team ring from the 1992 Winter Olympics, even though I was unsure how the whole purchasing process will go. Let me just tell you that I simply have nothing to hold against the guys at RR Auction. The item is in mint condition, it has all the right documents, it was carefully packed and on top of everything I also got all the information I needed from the crew. My point is that, even if an auction house has a bad reputation online that does not necessarily mean that it is unprofessional or that it treats its customers poorly. Product name: Albertville 1992 Winter Olympics USA Hockey Team Ring
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Reason of review:
Good customer service

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